How to access our services
The first step is making sure there is funding in place for the person wanting to access the service.
There are two routes:
Self-funding from your personal finances
Funding through financial support from Health and Social Care
If the person wanting to access our services does not currently receive funding from Health and Social Care and may be eligible, please scroll down to ‘Health and Social Care Funding’ to find out more.
Once funding is in place, you will need to get in touch with us about the service that you or the person you support wants to access.
The Act says clearly that a person will be entitled to have their needs met when:
the adult has ‘eligible’ needs
the adult is ‘ordinarily resident’ in the local area (which means their established home is there)
any of 5 situations apply to them
These are the 5 situations:
the type of care and support they need is provided free of charge
the person cannot afford to pay the full cost of their care and support
the person asks the local authority to meet their needs
the person does not have mental capacity, and has no one else to arrange care for them
their total care and support costs have exceeded the financial cap
The Act gives local authorities a duty to carry out a needs assessment in order to determine whether an adult has needs for care and support.
For more information you can access the government website https://www.gov.uk/government/publications/care-act-2014-part-1-factsheets/care-act-factsheets.
The area you live in determines which local authority is responsible for dealing with your health and social care funding. Please see below for more information on each local authority and how to get in touch with them.
The Care Act 2014 and having an assessment of your support needs.
The Care Act 2014 is the law that sets out how adult social care in England should be provided. It requires local authorities to make sure that people who live in their areas receive services that prevent their care needs from becoming more serious or delay the impact of their needs.
Health and Social Care Funding
Nottinghamshire County Council
Information for people living in Nottinghamshire County areas.
Support For Adults
If the person wanting support lives in the County, you can visit the Nottinghamshire County Council website to make a referral for a needs assessment: https://www.nottinghamshire.gov.uk/care/adult-social-care/self-assessment or call the Customer Service Team on 0300 500 8080.
Support For Children
This page on the Your Notts Directory website should have all the information you need:
Other useful links:
Nottingham City Council
Information for people living in Nottingham City areas.
Support For Adults
To find out if you are eligible for adult social care services in Nottingham, call the Nottingham City Health and Care Point on 0300 300 3333.
Information from Nottingham City Council:
Support For Children
This page on the Nottingham City Council website should have all the information you need: